What Information We Collect and Why
When you register, we collect your name, email address, mobile number and the account wallet details you provide — for example, the DANA or OVO wallet number you link for deposits. We collect this to process transactions, verify your account identity and send you relevant account
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updates. When you use the lobby, our servers log standard session data: device type, browser, IP address and pages visited. This helps us detect irregular access patterns and keep your account secure. Payment data from GoPay, OVO or DANA flows through the payment provider's own encrypted
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channel; we store only a transaction reference, not your full wallet credentials. We also collect any messages you send to our support team, so we can track and resolve your request properly. Data is held only as long as your account remains active or as required
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under applicable local law. You may request a copy of your stored data or ask us to delete it by contacting our support team through the channels listed on this page. We do not sell your personal data to third parties. Sharing with service partners occurs
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only where necessary to operate your account — for example, routing a GoPay deposit — and those partners are contractually required to protect your information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.